LEGAL & COMPLIANCE
Privacy Policy
HYVE CORPORATION LIMITED ABN 90 674 037 631
Last updated: March 15, 2026
1. Introduction
This Privacy Policy contains important information about how we manage personal information. It applies to all services offered by HYVE CORPORATION LIMITED ABN 90 674 037 631 (HCL, we, us, our), all related companies, and platforms including the CarBee website, Customer Account, social media accounts, and call centre. We are strictly bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Personal Information We Collect
To provide a seamless car buying and selling experience, we collect specific categories of personal information:
- Full legal name, telephone numbers, and secure email address.
- Residential address, date of birth, and gender indicators.
- Comprehensive insurance history and driver licensing details.
- Employment status, marital status, and proof of ID verification documents.
- Financial details, properties owned, and transactional data patterns.
Sensitive Information
We strictly do NOT collect sensitive information, including details about your racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or sexual orientation.
3. How We Collect Information
We gather information through three principal methodologies to ensure accuracy and consent:
Directly and Voluntarily
- Customer accounts creation, form submission, call centre logs, and profile setups.
Automatically
- Website interactions, search behaviors, cookies, device IDs, and browser configuration logs.
Via Third Party Sources
- Publicly available records, automotive finance partners, identity verification suites, and credit registries.
4. Why We Collect Information
We only request information when strictly necessary to fulfill these operational purposes:
- Service Provision - Facilitating matchmaking, processing trades, and completing vehicle transactions.
- Communication - Delivering automated alerts, search updates, security changes, and transactional confirmations.
- Optimization - Enhancing and training the showroom AI engine to provide better search relevance.
- Marketing - Tailoring video-first marketing highlights and campaigns relative to your vehicle interest.
5. Keeping Your Information Secure
We prioritize data safety above all else. Your personal data is stored securely in Australia and via robust enterprise cloud networks. Precautions include advanced IT processes, dedicated network firewalls, cryptographic hashing/encryption, de-identification algorithms, and restricted permission-only access controls.
6. Transfer Outside Australia
Some of our software providers and data storage suppliers operate internationally. Where data must leave Australian boundaries, we ensure our partners are subject to strictly equivalent privacy and data protections as required under Australian law.
7. When We Disclose Information
We do not sell personal data. We only disclose information to participating suppliers, third-party affiliates, co-branding service partners, legal registries during change of ownership, or under official statutory legal requirements.
8. Access to Your Information
You possess the clear right to access and correct any information we hold on you. In complex cases, we may charge a reasonable administrative fee to recover lookup costs. Please contact our Privacy Officer directly.
9. Data Deletion
You hold the right to be forgotten. You can unsubscribe immediately from marketing materials using the links provided. For total profile opt-out or permanent database deletion, please contact privacy@carbee.com.au with your request.
10. Privacy Complaints
If you have any concerns regarding how HCL handles your personal information, please reach out to our Public Access Unit or directly write to privacy@carbee.com.au. If you are unsatisfied with our response, you can escalate to the Office of the Australian Information Commissioner at 1300 363 992.
11. Contact Information
Privacy Compliance Team
- Compliance Manager:
- Peter Carroll
- Email:
- peter.carroll@carbee.com.au
- Website Support:
- carbee.com.au